privacy policy.


Last Modified on January 8, 2020

Our Privacy Commitment

Silverstone Pro-GRAM, LLC d/b/a Cultivate Hospitality Group (“Cultivate,” “we,” “us” or “our”) is committed to respecting the privacy rights and concerns of all users of Cultivate’s website where this Privacy Policy is posted (the “Site”) and the “Cultivate Features” (which include, collectively, the Site and the services made available by Cultivate). As such, we have established and implemented this Privacy Policy to inform visitors to the Site and users of the Cultivate Features how we use and protect the information we collect through the Site or the Cultivate Features. By accessing the Site or using any of the Cultivate Features, you consent to Cultivate’s collection, use, storage, deletion and disclosure of information relating to you as set forth in this Privacy Policy. You may revoke your consent to our collection, use, storage, deletion and disclosure of information relating to you at any time by accessing the account interface provided through the Cultivate Features, This Privacy Policy is effective as of the date set forth above and is only applicable to the Site and the Cultivate Features and not to any other website that you may be able to access from the Site or the Cultivate Features which may have its own data collection and use practices and policies.

This policy answers the following questions:
• What information do we collect about you and how do we use it?
• Will we share your personal information with third parties?
• What choices do you have about the collection and use of your personal information?
• What security measures do we take to safeguard your personal information?

What information do we collect about you and how do we use it?

Types of Information We Collect
Personal information means information that we can attribute to you through some identifier such as your name or email address. You do not need to submit personal information to access the Cultivate Features generally. However, you may be required to submit personal information to access certain aspects of the Site and the Cultivate Features. We may collect non-personal information such as your browser type, when you accessed the Cultivate Features and from what physical location you accessed the Cultivate Features. This information may be aggregated to measure the number of visits, average time spent, page views, and other statistics about users of the Cultivate Features. We also may use this data to monitor the Cultivate Features’ performance and to make the Cultivate Features easier and more convenient to use.

We collect personal information when you create an account through the Cultivate Features; subscribe to our newsletter; participate in registration forms, feedback forms or surveys; purchase a product through the Cultivate Features; receive customer or technical support; or participate in chat rooms, bulletin boards or other components of the Cultivate Features through which users may post or share content.

If you wish to receive communications about new products, services, features, or enhancements to the Cultivate Features that may be of interest to you, we require you to provide your email address. To create an account for the Cultivate Features, we require you to provide certain information to create your profile, including your name, email address, username, password, and building location. Providing additional information beyond what is required to create an account is entirely optional, but enables you to gain more from the Cultivate Features. When purchasing services through the Cultivate Features, you will also be required to provide a credit card number, billing address, phone number or other payment information. No information of this type will be collected unless you have registered for services that require it.

By submitting personal information through the Cultivate Features, you authorize Cultivate to share this personal information for the purposes identified herein and on the Site, such as responding to user inquiries, processing transactions, distributing materials, and requesting feedback.

Third Party Privacy Policies
Through the Cultivate Features, you may be able to link to technology, software and services owned and controlled by third parties (“Third Party Features”). You may be permitted or required to submit personal information to access Third Party Features. Such use of Third Party Features and submission of information through Third Party Features will be subject to such applicable third party’s terms of use, terms of service and privacy policy. You agree to look solely to the applicable third party and not to Cultivate to enforce your rights in relation thereto. When you have clicked on a third party logo or URL displayed on the Site, or accessible through the Cultivate Features, which links you to any Third Party Features, our Terms of Use no longer applies and you must read the terms of use, terms of service and privacy policy of the third party to see how your personal information will be handled on their website.

Will we share your personal information with third parties?

Sharing Your Information
We use your personal information to provide the Cultivate Features to you, deliver products and services you request, complete transactions, handle your customer service questions or issues and send communications to you about promotions, updates, or special offers (which may be offered by Cultivate or one of its business partners) that may be of interest to you. The personal information uploaded by you through the Cultivate Features will be shared only with authorized persons to whom you specifically grant access. We may also use your depersonalized personal information to provide analyses of our users in the aggregate (including Analytical Data subject to the terms of this Privacy Policy) to prospective partners and other third parties. We will also share the personal information we collect from you under the following circumstances, and you expressly authorize us to share your information as follows:

Protection of Rights
We will share personal information if we have a good faith belief that (i) access, use, preservation or disclosure of such information is reasonably necessary to satisfy any applicable law, regulation, legal process, such as a court order or subpoena, or a request by law enforcement or governmental authorities, (ii) such action is appropriate to enforce our Terms of Use for the Cultivate Features, including any investigation of potential violations thereof, (iii) such action is necessary to detect, prevent, or otherwise address fraud, security or technical issues associated with the Cultivate Features, or (iv) such action is appropriate to protect the rights, property or safety of Cultivate, its employees, users of the Cultivate Features or others.
Asset transfers
If we become involved in a merger, acquisition or other transaction involving the sale of some or all of Cultivate’s assets, user information, including personal information collected from you through your use of the Cultivate Features, could be included in the transferred assets. Should such an event occur, we will use reasonable means to notify you through email and/or a prominent notice on the Site.
Service Providers
We may share your personal information with service providers (including our affiliates that provide services on our behalf) that we engage for the purpose of processing information on our and your behalf. Additionally, we may partner with other companies to process, analyze, and/or store data, including, but not limited to, Analytical Data. While providing services for us, these companies may access your personal information. To the extent applicable, we require these entities to comply with this Privacy Policy and appropriate confidentiality and security measures.